Website Privacy & Terms of use

Copyright

Unless otherwise indicated, copyright in the content of this website is the property of Dayboro Veterinary Surgery under Australian copyright law. The site may also include content whose copyright belongs to third parties and which has been lawfully included in this site by agreement or specific licence.

For personal, non-commercial purposes, you may view or make copies of the material contained on the site. Content may not be systematically downloaded, retrieved or stored. Content may not be reproduced or transmitted without our prior written permission.

Copyright enquiries relating to web content should be directed to the authorising entity listed in the footer of every page.

Privacy

Dayboro Veterinary Surgery’s Privacy Management Policy specifies that we must collect, store, provide access to, use and disclose personal information in accordance with the Information Privacy Act 2009. Whenever a Dayboro Veterinary Surgery website or online system collects or uses personal information, it must do so in accordance with this policy and with state and federal privacy laws.

More information on privacy at Dayboro Veterinary Surgery can be obtained by contacting the Dayboro Veterinary Surgery office. 

If you have any questions or concerns about personal information displayed on, or collected by, a particular Dayboro Veterinary Surgery web page or online system, you can contact us via the “Contact Us” details on our website.

Google Analytics

Dayboro Veterinary Surgery uses Google Analytics to gather statistics about how our web content is used, and statistics about our visitors such as their browsers and geographic location. No personally identifying information is collected.

The information collected includes:

  • How visitors arrived at our pages (e.g. directly from a bookmark or typing in an address; from a search engine; linked from another page)
  • Which pages are viewed and for how long, including the viewing time and date
  • The general geographical locations of visitors (as indicated by the network or internet service provider they use), anonymised demographics (age bracket and gender), and the speed of their internet connections
  • Technical information about the computers or devices used to browse pages, including the operating systems, browsers, plug-ins, screen types and default languages.

To opt out of analytics, you can download a browser add-on from Google. Alternatively, you can set your browser to refuse or delete cookies from Google Analytics. Check your browser's help information to find out how.

Other Cookies & Tracking

We employ a variety of digital tracking and analytics tools, known as cookies and pixel codes, across our public and patient-facing websites, online systems, apps and social media channels. The data we collect from these tools helps us to better understand our customers and deliver an improved user experience.

Cookies we use may collect the following information about you:

  • IP address, company name inferred from your IP address or DNS, general geographical location inferred from your IP address
  • Technical information about your device, operating system, screen type and browser
  • Date and time of web visits, and web visits session duration
  • How you came to a Dayboro Veterinary Surgery page (e.g. from a search engine, direct URL or social media post)
  • Browsing actions, such as completing a form, conducting a search or clicking on a hyperlink
  • Demographic information depending on information you provide or that is available or can be inferred
  • App downloads and in-app activity.

We use this information for a variety of purposes, including to:

  • Authenticate you to systems and maintain session log-ins
  • Manage transactions across multiple webpages
  • Improve and streamline your navigation of websites
  • Collect anonymous usage statistics and analytics for a website or system
  • Improve your user experience and track user behaviour on web pages, social media channels and advertisements or when using a Dayboro Veterinary Surgery app
  • Deliver targeted advertising based on website visits and page activity and measure advertising campaign performance
  • Create custom audiences in Facebook based on website activity.

Each analytics platform and cookie retains data for different periods of time.

We may use pixels and cookies from third parties such as Google and Facebook. For example, for advertising purposes the Facebook network allows Dayboro Veterinary Surgery to deliver advertising to people who visit our web pages. Please visit Facebook and Google for more information about the data they collect and use.

If you wish to block Facebook advertising or disable the pixel or cookies while browsing our websites, or using our apps, please consult the help or privacy settings of your device, platform and/or browser.

Please be aware that disabling cookies may adversely impact your user experience, particularly when using Dayboro Veterinary Surgery’s systems and you might not be able to use some functionality or services.

Dayboro Veterinary Surgery also uses cookie data for data-matching purposes. If you opt in to receive communications from us e.g. via a sign-up form, the personal information you provide (e.g. your email address) may be matched with previously unidentified aggregated information from your cookies for the purposes of building a contact record so that we can personalise our marketing to you.

Disclaimer

Dayboro Veterinary Surgery does not warrant or represent the accuracy, currency and completeness of any information or material available on its website. Dayboro Veterinary Surgery reserves the right to change information or material on the website at any time without notice, including but not limited to details relating to programs, courses, admissions, fees and services.

Web links from this site to external websites should not be construed as implying any relationship with and/or endorsement of the external site or its content by the Dayboro Veterinary Surgery, nor any commercial or other relationship with the owners of such site.